Once you have logged on with your new password, you will be asked to change it. You can then reset your password to one that you can remember easily. (Remember, for your own security, not to use a simple password like "123" or "password".)
If your email is in the database, you should then receive an email which will contain a temporary password maxde up of ranom letters and numbers. The email will also contain a link to log into the website using this new password.
Don't know your password?
If you have forgotten what your password is, or you don't know it, go to the home page and click on the "Forgotten your password?" link at the bottom of the log in box in the right hand column.
On the next page. Type in your email and click on the "Submit" button.